AI staff ready to join your business
These aren’t vague use-cases. They’re defined roles we can deploy and tailor to your tools, processes and tone of voice – each with clear objectives, KPIs and performance reviews.
Debtor Chasing
Takes responsibility for chasing overdue invoices. Prioritises debt, drafts and sends reminders in your tone of voice, tracks replies and only escalates tricky cases to a human. KPIs typically include time-to-payment, reduction in aged debt and hours saved for your team.
Client Outreach
Runs structured outbound and follow-up campaigns by email. Works from agreed message frameworks and data pulls from your CRM, keeps track of threads, and hands over to humans when a conversation becomes high-value. KPIs include reply rate, meetings booked and pipeline touched.
Phone Operator & Triage
Answers inbound calls, follows defined scripts and knowledge, captures key details and either resolves simple queries or routes the call to the right person with context. KPIs cover first-contact resolution, routing accuracy and call handling time.
Employee Onboarding
Guides new starters through contracts, forms, policies and training. Answers common questions from your handbook, nudges them to complete tasks and ensures HR and IT systems are updated. KPIs focus on completion rates, time-to-ready and reduction in HR admin.
A proven framework for adding AI staff to your business
We use a simple four-phase process to define the role, onboard the agent and track performance from day one.
Phase 01
Define the role and business case
We start by treating this like any new hire. Together we identify the work you want to take off your team’s plate, choose the first AI role to target (for example debtor chasing, client outreach or onboarding), and agree how we’ll measure success.
Phase 02
Build and onboard your agent
We then build the agent around your tools, data and tone of voice. Think of this as onboarding a new team member: accounts set up, access granted, training materials loaded and practice runs in a safe environment.
Phase 03
90-day probation with KPIs
For the first 90 days we treat this as a probation period. The agent takes on live work with clear limits, and we review performance with you regularly just as you would with a new hire.
Phase 04
Performance review
Why teams are adding AI staff instead of more headcount
A managed way to move routine work off your people and onto agents, without big change programmes or risky full-time hires.
Hire AI staff with a clear cost model and ROI
Each role has a one-off onboarding fee and an ongoing monthly management fee. No long lock-ins - every role runs a 90-day probation.
Frequently Asked Questions
The practical details on tools, data, cost and what happens if a role doesn’t work out.
Ready to see how AI can transform your business?
In one short call we’ll pick a role, outline what an AI staff member would do in your business, and give you a clear view of cost, risk and impact.