Welcome to your Agent Resources Department.

We onboard and manage AI staff across your business. Each one has clear objectives, KPIs and performance reviews, just like any other member of your team.

Book a 30-min call

Meet your AI staff

Welcome to your Agent Resources Department.

We onboard and manage AI staff across your business. Each one has clear objectives, KPIs and performance reviews, just like any other member of your team.

Book a 30-min call

Meet your AI staff

Meet your AI staff

AI staff ready to join your business

These aren’t vague use-cases. They’re defined roles we can deploy and tailor to your tools, processes and tone of voice – each with clear objectives, KPIs and performance reviews.

Finance

Invoice & Payment Chasing

Takes ownership of your entire billing cycle. Sends invoices, tracks what's overdue, drafts and sends chasers in your tone, logs replies and only escalates the awkward conversations to a human. KPIs: reduction in days sales outstanding, aged debt cleared, hours freed from your accounts team.

Sales

Sales & BD Outreach

Runs structured outbound and follow-up campaigns across email and LinkedIn. Works from agreed message frameworks, pulls from your CRM or prospect list, tracks threads and hands over to a human the moment a conversation becomes live. KPIs: reply rate, meetings booked, pipeline touched, hours returned to your fee-earners.

Data Quality

Data Entry & Systems Sync

Keeps your data consistent across the tools you already use. Captures information from one system — email, a web form, a spreadsheet, your CRM — and updates the others automatically, without anyone re-keying it by hand. KPIs: manual data entry hours eliminated, error rate reduction, time saved per week across the team.

Operations

New Client Onboarding

Guides new clients through everything from signed contract to first delivery. Collects documents, sends welcome materials, sets up accounts, answers common questions and chases anything outstanding — so your team isn't doing admin on day one. KPIs: time-to-active client, completion rate, onboarding admin hours saved.

Our Process

A proven framework for adding AI staff to your business

We use a simple four-phase process to define the role, onboard the agent and track performance from day one.

Phase 01

Define the role and business case

We start by treating this like any new hire. Together we identify the work you want to take off your team’s plate, choose the first AI role to target (for example debtor chasing, client outreach or onboarding), and agree how we’ll measure success.

Phase 02

Build and onboard your agent

We then build the agent around your tools, data and tone of voice. Think of this as onboarding a new team member: accounts set up, access granted, training materials loaded and practice runs in a safe environment.

Phase 03

90-day probation with KPIs

For the first 90 days we treat this as a probation period. The agent takes on live work with clear limits, and we review performance with you regularly just as you would with a new hire.

Phase 04

Performance review

At the end of probation we sit down with the data. If the agent is delivering, we can widen its responsibilities or introduce a second role in another part of the business. If it isn’t, we change the brief or retire the role, no awkward HR conversations.

Our Process

A proven framework for adding AI staff to your business

We use a simple four-phase process to define the role, onboard the agent and track performance from day one.

Phase 01

Define the role and business case

Phase 02

Build and onboard your agent

Phase 03

90-day probation with KPIs

For the first 90 days we treat this as a probation period. The agent takes on live work with clear limits, and we review performance with you regularly just as you would with a new hire.

Phase 04

Performance review

At the end of probation we sit down with the data. If the agent is delivering, we can widen its responsibilities or introduce a second role. If it isn’t, we change the brief or retire the role, no awkward HR conversations.

Our Process

A proven framework for adding AI staff to your business

We use a simple four-phase process to define the role, onboard the agent and track performance from day one.

Phase 01

Define the role and business case

Phase 02

Build and onboard your agent

Phase 03

90-day probation with KPIs

For the first 90 days we treat this as a probation period. The agent takes on live work with clear limits, and we review performance with you regularly just as you would with a new hire.

Phase 04

Performance review

Benefits

Why teams are adding AI staff instead of more headcount

A managed way to move routine work off your people and onto agents, without big change programmes or risky full-time hires.

Clearly defined ROI

We design agents to take on clearly defined roles that would otherwise need a hire or contractor. You keep the same output, without adding long-term salary, NI, benefits and training costs to your P&L.

Capacity when you need it

Agents don't wait to be recruited or onboarded. Once a role is defined, we can spin it up in weeks and flex the workload up or down as demand changes, without constant re-hiring or overtime.

90-day probation

Every new role runs through a 90-day probation with agreed KPIs. If the agent isn't delivering, we change the brief or retire the role—no difficult conversations, no redundancy process, no notice periods.

Turnkey solution

Agents work in the systems you already use - email, finance, CRM, ticketing and more. That keeps disruption low for your team and leaves you with clear, auditable activity in the tools you trust.

Fully managed service

We don't drop in a bot and disappear. We monitor activity, review performance with you and keep refining each role so it stays aligned to your processes, compliance requirements and targets over time.

Take back your time

Agents handle the follow-ups, chasing and status updates that clog up your week. Your team can spend more time on decisions, relationships and growth projects - the work humans are best at.

Pricing

Hire AI staff with a clear cost model and ROI

Each role has a one-off onboarding fee and an ongoing monthly management fee. No long lock-ins - every role runs a 90-day probation.

Associate

One workflow, one core system, fast deployment.

£750

per month

Onboarding Fee:

£3,500

Includes:

Role definition + KPI plan
Onboarding to your tools, data and tone of voice
Guardrails (approvals, escalation rules, do/don’t list)
Audit trail of actions
Weekly check-ins during probation, then monthly reviews
Continuous improvements (prompt/tool updates)
1 core system integration + email; basic reporting; approval-first mode

Example roles:

Client Onboarding
Debtor Chasing
Phone Operator & Triage

Specialist

Multi-step workflow with approvals and reporting.

£1,500

per month

Onboarding Fee:

£7,500

Includes:

Everything in Associate plus:
2–3 integrations; richer workflows; exception handling; dashboards

Example roles:

Client Outreach
Data QA
Reporting

Manager

Cross-system role with deeper autonomy.

£2,500

per month

Onboarding Fee:

£12,500

Includes:

Everything in Specialist plus:
3–5 integrations; advanced routing; higher automation

Example roles:

Ops Manager
Process Automation
CX Lead

FAQs

Frequently Asked Questions

The practical details on tools, data, cost and what happens if a role doesn’t work out.

What tools and data will my AI staff have access to?

Who is responsible if an agent makes a mistake?

How do you keep our data secure and compliant?

How much does a typical role cost compared to a human hire?

What happens if the agent doesn’t work out?