The AR Dept.

Welcome to your Agent Resources Department.

We onboard and manage AI staff across your business. Each one has clear objectives, KPIs and performance reviews, just like any other member of your team.

Book a 30-min call

Meet your AI staff

The AR Dept.

Welcome to your Agent Resources Department.

We onboard and manage AI staff across your business. Each one has clear objectives, KPIs and performance reviews, just like any other member of your team.

Book a 30-min call

Meet your AI staff

The AR Dept.

Welcome to your Agent Resources Department.

We onboard and manage AI staff across your business. Each one has clear objectives, KPIs and performance reviews, just like any other member of your team.

Book a 30-min call

Meet your AI staff

Meet your AI staff

Defined roles, not vague use-cases.

Each role comes with clear objectives, KPIs and performance reviews. Tailored to your tools, processes and tone of voice.

Finance

Invoice & Payment Chasing

Takes ownership of your entire billing cycle. Sends invoices, tracks what's overdue, drafts and sends chasers in your tone, logs replies and only escalates the awkward conversations to a human.

KPIS

Reduction in days sales outstanding · Aged debt cleared · Hours freed from your accounts team

Sales

Sales & BD Outreach

Runs structured outbound and follow-up campaigns across email and LinkedIn. Works from agreed message frameworks, pulls from your CRM or prospect list, tracks threads and hands over to a human the moment a conversation becomes live.

KPIS

Reply rate · Meetings booked · Pipeline touched · Hours returned to your fee-earners

Data Quality

Data Entry & Systems Sync

Keeps your data consistent across the tools you already use. Captures information from one system — email, a web form, a spreadsheet, your CRM — and updates the others automatically, without anyone re-keying it by hand.

KPIS

Manual data entry hours eliminated · Error rate reduction · Time saved per week across the team

Operations

New Client Onboarding

Guides new clients through everything from signed contract to first delivery. Collects documents, sends welcome materials, sets up accounts, answers common questions and chases anything outstanding — so your team isn't doing admin on day one.

KPIS

Time-to-active client · Completion rate · Onboarding admin hours saved

Our Process

A proven framework for adding AI staff to your business.

We use a simple four-phase process to define the role, onboard the agent and track performance from day one.

Define the role

We start by treating this like any new hire. Together we identify the work you want off your team's plate, choose the first role to target, and agree how we'll measure success.

Build and onboard

We build the agent around your tools, data and tone of voice. Accounts set up, access granted, training materials loaded, practice runs in a safe environment.

90-day probation

The agent takes on live work with clear limits. We review performance with you regularly, just as you would with a new hire. Clear KPIs, clear bar.

Performance review

At the end of probation we sit with the data. If the agent is delivering, we widen responsibilities or add a second role. If it isn't, we change the brief or retire it.

Our Process

A proven framework for adding AI staff to your business.

We use a simple four-phase process to define the role, onboard the agent and track performance from day one.

Define the role

We start by treating this like any new hire. Together we identify the work you want off your team's plate, choose the first role to target, and agree how we'll measure success.

Build and onboard

We build the agent around your tools, data and tone of voice. Accounts set up, access granted, training materials loaded, practice runs in a safe environment.

90-day probation

The agent takes on live work with clear limits. We review performance with you regularly, just as you would with a new hire. Clear KPIs, clear bar.

Performance review

At the end of probation we sit with the data. If the agent is delivering, we widen responsibilities or add a second role. If it isn't, we change the brief or retire it.

Our Process

A proven framework for adding AI staff to your business.

We use a simple four-phase process to define the role, onboard the agent and track performance from day one.

Define the role

We start by treating this like any new hire. Together we identify the work you want off your team's plate, choose the first role to target, and agree how we'll measure success.

Build and onboard

We build the agent around your tools, data and tone of voice. Accounts set up, access granted, training materials loaded, practice runs in a safe environment.

90-day probation

The agent takes on live work with clear limits. We review performance with you regularly, just as you would with a new hire. Clear KPIs, clear bar.

Performance review

At the end of probation we sit with the data. If the agent is delivering, we widen responsibilities or add a second role. If it isn't, we change the brief or retire it.

Benefits

Why teams are adding AI staff instead of more headcount.

A managed way to move routine work off your people and onto agents, without big change programmes or risky full-time hires.

01

Clearly defined ROI

We design agents to take on clearly defined roles that would otherwise need a hire or contractor. You keep the same output, without adding long-term salary, NI, benefits and training costs to your P&L.

02

Capacity when you need it

Agents don't wait to be recruited or onboarded. Once a role is defined, we can spin it up in weeks and flex the workload up or down as demand changes, without constant re-hiring or overtime.

03

90-day probation

Every new role runs through a 90-day probation with agreed KPIs. If the agent isn't delivering, we change the brief or retire the role—no difficult conversations, no redundancy process, no notice periods.

03

90-day probation

Every new role runs through a 90-day probation with agreed KPIs. If the agent isn't delivering, we change the brief or retire the role—no difficult conversations, no redundancy process, no notice periods.

04

Turnkey solution

Agents work in the systems you already use - email, finance, CRM, ticketing and more. That keeps disruption low for your team and leaves you with clear, auditable activity in the tools you trust.

04

Turnkey solution

Agents work in the systems you already use - email, finance, CRM, ticketing and more. That keeps disruption low for your team and leaves you with clear, auditable activity in the tools you trust.

05

Fully managed service

We don't drop in a bot and disappear. We monitor activity, review performance with you and keep refining each role so it stays aligned to your processes, compliance requirements and targets over time.

05

Fully managed service

We don't drop in a bot and disappear. We monitor activity, review performance with you and keep refining each role so it stays aligned to your processes, compliance requirements and targets over time.

06

Take back your time

Agents handle the follow-ups, chasing and status updates that clog up your week. Your team can spend more time on decisions, relationships and growth projects - the work humans are best at.

06

Take back your time

Agents handle the follow-ups, chasing and status updates that clog up your week. Your team can spend more time on decisions, relationships and growth projects - the work humans are best at.

Pricing

Hire AI staff with a clear cost model and ROI.

Each role has a one-off onboarding fee and an ongoing monthly management fee. No long lock-ins - every role runs a 90-day probation.

TIER 01

Associate

One workflow, one core system, fast deployment.

£750 / month

£750 / month

Onboarding fee: £3,500

INCLUDES

Role definition + KPI plan

Audit trail of actions

Guardrails

Continuous improvements

EXAMPLE ROLES

Client Onboarding

Debtor Chasing

Phone Operator & Triage

Book a Call

RECOMMENDED

TIER 02

Specialist

One workflow, one core system, fast deployment.

£1,500 / month

£1,500 / month

Onboarding fee: £7,500

INCLUDES

Everything in Associate plus:

Additional integrations

Richer workflows

Analytics

EXAMPLE ROLES

Client Outreach

Data Quality

Systems Reporting

Book a Call

TIER 03

Manager

Cross-system role with deeper

autonomy.

£2,500 / month

£2,500 / month

Onboarding fee: £12,500

INCLUDES

Everything in Specialist plus:

Compliance

Advanced routing

Higher automation

EXAMPLE ROLES

Operations Manager

Process Automation

CX Lead

Book a Call

FAQs

Frequently Asked Questions

The practical details on tools, data, cost and what happens if a role doesn’t work out.

What tools and data will my AI staff have access to?

Who is responsible if an agent makes a mistake?

How do you keep our data secure and compliant?

How much does a typical role cost compared to a human hire?

What happens if the agent doesn’t work out?

© Sparc Labs Ltd 2026

© Sparc Labs Ltd 2026